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Our experience both during the purchase and the delivery of the vehicle has been very good.
We had a problem a few months later with our vehicle. Supported by the guarantee, the repair was carried out very quickly by the workshop which was very understanding of our situation. I can only recommend.
Following a breakdown, my Mazda CX5 vehicle, still under warranty, was sent to this garage by Mazda assistance on 09/11/20
It took them 2 months to do the necessary and "repair" my vehicle under warranty.
So I get it back on 3/11/20, but it doesn't work properly, with violent shaking at low revs.
The manager, as well as a mechanic to whom I ask to test my vehicle tell me that all is well and that "all of this will fall into place".
Once at home (170 km with a consumption of 13.5 l / 100km) I return the vehicle with Mazda assistance to another garage (Vitrolles).
After investigation, the failure stems from a fault in the reassembly of the engine.
The bill amounts to 1600 euros, and the Toulon garage refuses to take charge of this repair despite "the mechanic's obligation of result" which falls to them.
To this day, I still do not have my vehicle and I have entrusted the case to my legal assistance.
A word of advice: avoid this garage and the brand.
I have all the documents proving my good faith available.
Appointment for my second interview on my Mazda 2. We arrive at the dealership around 8 am, when we arrived an employee who kept shouting because he couldn't find an invoice, we can already see the good working atmosphere from the morning.
An employee tells us the direction to take to deposit the keys and when we arrive in front of the person in question this one does not even calculate us and we wait 10 good minutes before this one is willing to take care of us. Totally unfriendly person. Mazda is already a brand not very well represented basic in France but with people who work with as much desire as going to prison, this is not ready to improve ...
I went to this establishment, in order to see for the purchase of an MX 5 knowing that I will be living in the 83 beginning of November. I was very well received by Sébastien, he took all his time with me and really advised me well .bravo to the whole team who are very courteous.
Very good reception, test of the vehicle without appointment despite several cars to be moved.
The salesperson helped us sort out a problem with a cashier's check from another region that we couldn't get.